刚买的奶茶，还没开封就看见蟑螂，消费者索赔1000元，蜜雪冰城相关负责人回应！公司99%门店为加盟店，年内股价涨超120%

Core Viewpoint - A consumer reported finding a cockroach in an unopened cup of jasmine milk green tea purchased from a Mixue Ice City store in Ganzhou, Jiangxi, leading to a demand for compensation under food safety laws [1][2]. Group 1: Incident Details - The consumer, referred to as "Shaomai," received a refund after reporting the issue, but is seeking an additional compensation of 1,000 yuan based on the Food Safety Law [1]. - The regional manager of Mixue Ice City stated that they are reviewing surveillance footage to determine how the cockroach entered the cup [1]. Group 2: Compensation Context - The demand for 1,000 yuan compensation is compared to a similar case where a consumer found a dead fly in a drink and successfully claimed 1,000 yuan after legal proceedings [3][4]. - In the previous case, the court upheld the consumer's claim, affirming that the compensation request was in line with the Food Safety Law [4]. Group 3: Consumer Rights and Actions - Consumers encountering food safety issues are advised to retain purchase records and evidence, and to communicate with the seller for reasonable compensation [5]. - If the seller refuses compensation, consumers can file complaints with consumer associations or market supervision departments, and ultimately pursue legal action if necessary [6]. Group 4: Company Background and Issues - Mixue Ice City has faced multiple food safety allegations in the past, including incidents involving expired ingredients and unsanitary practices [7][9]. - The company has over 46,000 stores globally, with more than 99% being franchise locations, and has seen significant revenue growth from franchise sales [14][15]. Group 5: Financial Performance - Mixue Ice City's franchise revenue for 2021, 2022, and 2023 was reported at 100.31 billion yuan, 131.02 billion yuan, and 195.75 billion yuan, respectively [15]. - The company's stock price has increased over 120% since its IPO, with a market capitalization of approximately 155.7 billion yuan [15].