新买奶茶还未开封就看见蟑螂，消费者索赔1000元，蜜雪冰城回应

Core Points - A consumer reported finding a cockroach in an unopened cup of jasmine milk green tea purchased from a Mixue Ice City store in Ganzhou, Jiangxi, leading to a demand for compensation of 1,000 yuan based on food safety regulations [1][3] - The incident has sparked significant public interest, trending on social media [2] - Mixue Ice City has a history of food safety issues, including previous incidents involving expired ingredients and unsanitary practices [7][10] Company Overview - Mixue Ice City operates over 46,000 stores globally, with more than 99% being franchise locations [15] - The company has seen substantial revenue growth from franchise operations, with revenues of 100.31 billion yuan, 131.02 billion yuan, 195.75 billion yuan, and 182.03 billion yuan from 2021 to 2024 [16] - The company went public in Hong Kong on March 3, 2025, with an initial share price of 202.50 HKD, experiencing a peak increase of over 200% [16] Consumer Rights and Legal Framework - Consumers encountering food safety issues are advised to retain purchase records and evidence, and can escalate complaints to consumer associations or legal authorities if necessary [5][6] - Under Chinese food safety law, consumers can claim compensation for damages, potentially up to ten times the price paid or three times the loss incurred, with a minimum compensation of 1,000 yuan [6]