Core Points - A consumer reported finding a cockroach in an unopened cup of jasmine milk green tea purchased from a Mixue Ice City store in Ganzhou, Jiangxi, leading to a refund request and a compensation claim of 1,000 yuan based on food safety laws [2][10] - The incident has sparked significant public discussion, with the topic trending on social media [3] - Mixue Ice City has a history of food safety issues, including a recent incident where an employee was filmed using their foot to operate a drinking water dispenser [6][5] Company Issues - The company has faced multiple food safety complaints, including the use of expired ingredients and unsanitary practices in various locations [8][9] - As of December 31, 2023, Mixue Ice City has expanded significantly, with over 46,000 stores globally and more than 4,000 in Southeast Asia, making it the largest fresh tea brand in the region [9] Consumer Rights - Consumers are advised to retain purchase records and evidence of food quality issues, and they can seek compensation through negotiation or legal channels if necessary [13] - According to Chinese food safety laws, consumers can claim damages that may include compensation of up to 1,000 yuan for food safety violations [12]
蜜雪冰城被曝光,负责人回应
Zhong Guo Ji Jin Bao·2025-08-16 16:18