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小故障大收费,竞价排名藏维修李鬼
Qi Lu Wan Bao·2025-08-17 21:24

Consumer Experiences - Consumers are facing issues with unauthorized repair services, including inflated repair costs and substandard parts [2][3][4] - Many consumers are unable to contact the repair service after payment, leading to difficulties in seeking redress [3][4] Industry Practices - The home appliance repair industry is plagued by fraudulent practices, with some companies using misleading advertising to attract customers [6][7] - Repair technicians often exaggerate issues to justify high repair costs, taking advantage of consumers' lack of technical knowledge [7] Regulatory Challenges - Regulatory bodies face difficulties in enforcing consumer protection due to unclear responsibility and the use of false business information by repair services [8][9] - There is no unified pricing standard for repair services, leading to potential exploitation of consumers [9] Consumer Guidance - Consumers are advised to verify repair service numbers through official brand websites and retain evidence of transactions to aid in potential disputes [9]