Qi Lu Wan Bao·2025-08-18 08:04Core Insights - The article highlights the success story of Huang Xuanxuan, a young insurance professional at Xinhua Insurance, who transitioned from a tour guide to an elite in the insurance industry, winning the IDA International Dragon Award for three consecutive years [1][4]. Group 1: Personal Journey and Motivation - Huang Xuanxuan was inspired to join the insurance industry by his partner, who had a successful career in the field, helping clients with their insurance needs [4]. - His commitment to service and client trust has been a guiding principle throughout his five years in the industry, emphasizing that client recognition is more important than awards [4]. Group 2: Client Service and Trust Building - Huang Xuanxuan demonstrated exceptional dedication by assisting a long-time client through a complex insurance claim process, showcasing his commitment to client care [6]. - He designed a tailored insurance policy for a client, ensuring both long-term security and financial growth, which solidified the client's trust in him [6]. Group 3: Problem Solving and Client Retention - Huang Xuanxuan undertook a challenging task to locate a long-lost client with minimal information, ultimately re-establishing the relationship and securing additional business [8][9]. - His proactive approach in advising clients against high-risk investments has helped prevent potential financial losses, further enhancing his reputation as a trusted advisor [9]. Group 4: Team Dynamics and Future Aspirations - The success of Huang Xuanxuan is attributed to the support of a professional team at Xinhua Insurance, where young professionals are encouraged to learn and grow [10]. - Looking ahead, Huang Xuanxuan aims to elevate the Xinhua service brand and enhance client experiences, reflecting a commitment to continuous improvement in the insurance sector [10].