LivePerson Recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

Core Insights - LivePerson has been recognized as a Niche Player in the 2025 Gartner Magic Quadrant for Conversational AI Platforms, marking its first evaluation in this report [1][2] - The recognition enhances LivePerson's credibility and supports its long-term position as a strategic provider of enterprise conversational AI [2] - LivePerson's Connected Experience Platform facilitates AI-driven engagements across digital and voice channels, focusing on customer service, support, and digital commerce [2][4] Company Overview - LivePerson is a leading provider of enterprise conversational AI, empowering over 1,000 brands in more than 100 countries [2] - The company manages nearly a billion conversational interactions monthly, providing a rich data set and AI-powered solutions for contact center transformation and personalized customer experiences [4] - LivePerson has been named the 1 Most Innovative AI Company in the world by Fast Company [4] Market Position - The Gartner Magic Quadrant serves as a critical resource for brands selecting conversational AI platforms, emphasizing the importance of complex automation and multimodal interactions [3] - To qualify for inclusion in the Magic Quadrant, providers must meet Gartner's criteria and demonstrate execution capability and completeness of vision [3]