人民网三评“外卖大战”之二：为什么“卷”，“卷”什么？

Core Viewpoint - The essence of "involution" on platforms is a result of changes in market structure, shifts in consumer behavior, and the endogenous dynamics and mechanisms of platform growth [1] Group 1: Market Dynamics - In a context where market supply is converging, if delivery platforms focus competition on price to quickly gain user scale, it poses management challenges for restaurant businesses due to the dramatic fluctuations in orders, raw materials, and workforce [1] - Failure to timely adjust to these challenges can lead to high costs for businesses, resulting in a situation where "incremental growth does not lead to increased revenue" [1] Group 2: Quality and Innovation - Price-based competition does not compel businesses to enhance the quality or level of their offerings, which is detrimental to market innovation [1] - Platforms may also face poor consumer experiences due to insufficient preparation of offline fulfillment teams, leading to dissatisfaction among consumer groups and potential public relations issues [1] Group 3: Sustainable Competition - The price-centric "delivery wars" are unsustainable, and it is essential to move beyond the "low-price trap" and "involution-style" competition [1] - Establishing a new balance centered on technological efficiency and institutional innovation is crucial for achieving high-quality development in the platform economy [1]