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Delta, United Airlines sued for charging extra for windowless ‘window seats'
New York Post·2025-08-19 22:58

Core Viewpoint - Delta Air Lines and United Airlines are facing proposed class action lawsuits from passengers who claim they were misled into paying extra for "window" seats that do not actually have windows due to design issues in certain aircraft models [1][4]. Group 1: Lawsuit Details - The lawsuits were filed in federal courts in San Francisco and Brooklyn, seeking millions of dollars in damages for over 1 million passengers at each airline [1]. - Passengers allege that Delta and United do not indicate the absence of windows for certain seats during the booking process, unlike competitors such as Alaska Airlines and American Airlines [3][4]. - The complaints highlight that passengers choose window seats for various reasons, including alleviating fear of flying, keeping children occupied, and enjoying the view [3]. Group 2: Aircraft Specifications - The lawsuits specify that certain Boeing 737, Boeing 757, and Airbus A321 aircraft have seats that are designed to have windows but lack them due to the placement of air conditioning ducts, electrical conduits, or other components [2][6]. Group 3: Revenue Implications - Ancillary revenue from services such as seat selection, baggage fees, and cabin upgrades is crucial for airlines to generate additional cash while maintaining lower base fares [5][8]. Group 4: Legal Representation - The Delta lawsuit is led by Nicholas Meyer, while the United lawsuit is represented by Marc Brenman and Aviva Copaken [8]. - One plaintiff reported receiving refunds for some windowless seats but not for others, indicating potential inconsistencies in the airlines' handling of these complaints [8]. Group 5: Third-Party Information - Passengers can utilize third-party websites like SeatGuru to assess the pros and cons of specific seats, including those without windows [9]. - Legal representatives argue that reliance on third-party reviews does not absolve Delta and United from misrepresenting their products [9].