提振消费，不妨先看看胖东来怎么做

Core Insights - The phenomenon of Pang Donglai, a supermarket chain rooted in Henan, highlights the importance of sincerity and quality in winning consumer trust in a rapidly changing retail landscape [1][2][3] Group 1: Business Model and Philosophy - Pang Donglai's business model emphasizes high-quality products over low prices, with the founder acknowledging that higher prices reflect better quality [2] - The supermarket chain avoids price wars and focuses on maintaining reasonable profit margins, which demonstrates respect for the products [2] - The implementation of a "no-reason return policy" and a "500 yuan complaint reward" showcases the company's commitment to building trust with customers [2] Group 2: Market Impact and Consumer Behavior - Pang Donglai has become a city icon, with its influence extending beyond commerce, as evidenced by the emotional connection it has fostered with the community [3] - Despite perceptions of a consumption downgrade, Pang Donglai's success indicates a shift in consumer priorities towards quality and experience rather than just low prices [3] - In the first half of 2025, Henan's retail sales grew by 7.2%, surpassing the national average, with contributions from quality enterprises like Pang Donglai being significant [3]