CLEAR and Tampa General Hospital Announce Partnership to Strengthen Workforce Identity Security

Core Insights - CLEAR and Tampa General Hospital (TGH) have partnered to integrate CLEAR1, a biometric identity verification platform, into TGH's identity access management system, enhancing operational efficiency and security against cyber threats [1][2][3] Company Overview - CLEAR is a secure identity company with over 33 million members, focused on creating frictionless experiences while ensuring privacy and security [7] - Tampa General Hospital is a 1,529-bed not-for-profit academic health system recognized for its high-quality care and innovative digital solutions [9][10] Partnership Details - The integration of CLEAR1 into TGH's PingOne DaVinci platform automates password resets, reducing the need for manual help desk intervention [1][4] - This partnership positions TGH as a leader in healthcare security, addressing threats like social engineering and credential theft [2][3] Operational Benefits - TGH has automated 80% of account recovery requests, significantly reducing IT intervention and freeing up help desk resources [8] - Help desk resolution time has improved by 99%, decreasing multi-factor authentication reset time from 4.5 days to just 20 minutes [8] - Account-related support calls have decreased by 22%, leading to measurable operational savings [8] Future Plans - TGH plans to expand the use of CLEAR's secure verification to patient-facing workflows through integration with Epic MyChart, further enhancing digital experiences [6]