Group 1 - The Beijing Consumer Association has introduced a self-discipline convention for the shared power bank industry, focusing on transparency in pricing, convenience in borrowing and returning, and efficient complaint response [1] - Eight companies, including Monster, Meituan, and Street Power, which cover 95% of operational points in the city, have signed the convention, committing to service improvements through technology upgrades and staff training [1] - Key measures include clear display of pricing rules on rental pages, a maximum billing unit of 15 minutes, and ensuring high battery levels for borrowed power banks [1][2] Group 2 - Complaints about shared power banks have surged, with over 28,000 related complaints reported, primarily concerning difficulties in returning and abnormal billing practices [2] - A survey indicated that nearly 60% of respondents found the charging fees unreasonable, with 15.23% citing unclear pricing and labeling [2] - The shared power bank market is highly concentrated, with the top five brands holding a 96.6% market share, and Monster charging has the highest market share at 36% [2] Group 3 - Different brands have varying pricing models, with Monster typically offering the first 3 minutes for free and charging around 4 yuan per hour, with a 24-hour cap of 40 yuan [3] - Meituan offers the first 5 minutes free, with subsequent charges ranging from 0.05 to 0.12 yuan per minute, and a 24-hour cap of 30 to 40 yuan [3] - The rising costs and intense competition in the industry, along with the prevalent agency model, have led to profitability challenges for shared power bank companies [3] Group 4 - The self-discipline convention is expected to address existing issues in the shared power bank industry and promote healthy development [4]
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