3 Uncomfortable Questions For Target's New CEO
TargetTarget(US:TGT) Forbes·2025-08-20 16:25

Core Insights - Target is facing significant challenges in revitalizing its business strategy and performance, particularly after a long-overdue CEO change, with sales plateauing since 2022 and shares down 60% from their 2021 peak [2][16] - The newly appointed CEO, Michael Fiddelke, must address critical governance and strategic issues, particularly in technology and AI, to improve the company's performance [3][8] Governance and Board Structure - The current board lacks a technology committee and has minimal focus on cybersecurity and artificial intelligence, which are crucial in the digital era [4][5] - There has been no new director added since 2022, and the average age of the board exceeds 66 years, indicating a lack of fresh perspectives compared to competitors like Walmart [6][7] - The board's term limits and retirement policies may not be sufficient to encourage necessary changes, as evidenced by the predictable re-appointment of directors [7] AI Strategy and Digital Transformation - Target's financial performance has limited its ability to invest in and deploy technology effectively, which is essential for articulating a clear AI strategy [8] - Competitors like Walmart have positioned themselves as AI leaders through strategic hiring and focused investments, highlighting the need for Target to catch up [9][10] Communication and Stakeholder Engagement - There is a lack of clarity in Target's communications, as seen in the recent partnership end with Ulta, which raises concerns about transparency and stakeholder trust [12][14] - The upcoming company-wide communications and earnings calls present opportunities for Fiddelke to establish a clearer and more honest dialogue with stakeholders [15] Market Position and Analyst Sentiment - Analysts have downgraded Target's stock, citing slowing digital sales growth and margin challenges, which pose significant headwinds for the new CEO [16] - The company faces increased competition from rivals like Amazon and Walmart, particularly in digital advertising and marketplace operations [16]