Core Viewpoint - The company, China People's Insurance Company (CPIC), is providing comprehensive insurance services at the World Games, ensuring safety and support for athletes, staff, and spectators through various insurance products and exceptional service [1]. Group 1: Insurance Services Provided - CPIC is the official insurance partner for the World Games, offering public liability insurance, organizer liability insurance, and group accident insurance to event organizers, athletes, staff, and spectators [1]. - The company emphasizes a professional and proactive service approach, aiming to deliver warmth and assurance to international participants [1]. Group 2: Customer Service Examples - A Greek athlete received on-site assistance for purchasing accident insurance when he faced difficulties due to currency issues; CPIC staff provided mobile service to facilitate the transaction at his accommodation [2]. - An Estonian spectator who suffered an injury during a rainstorm received prompt medical assistance, with CPIC's team ensuring quick transport to a medical facility and covering all treatment costs [3]. - An Australian athlete with a knee injury was efficiently transported to a hospital within 38 minutes, with CPIC coordinating all necessary medical arrangements and ensuring a seamless experience [4].
传递服务温度 展现开放形象 中国人保为世运会提供坚实保障