知名火锅店长沙所有门店停业，品牌方：可以为充卡会员处理退款

Company Overview - "Zhu Guangyu Hotpot" has recently suspended all its stores in Changsha, which has sparked discussions online, with some speculating that the owner has fled [1][3] - The brand is known as a "phenomenal internet celebrity brand" and has over 200 locations nationwide, with a significant presence in second and third-tier cities [6][13] - The company has been recognized for its innovative products and marketing strategies, attracting nearly 6 million customers in three years [5][6] Current Situation - All stores in the Hunan region, except for Chenzhou, are currently closed, and the company has taken over the affected locations to manage operations [2][3] - The affected stores' contact numbers are no longer reachable, and the reopening timeline will be announced officially [3] - Customers who have prepaid for services will be refunded in an orderly manner, as the company holds a deposit from the involved franchisee [3] Industry Context - The hotpot industry is facing increased competition and a "cooling down" phase, with many brands experiencing closures [13][15] - High-end hotpot and low-quality, low-cost hotpot brands are particularly vulnerable, as the market becomes saturated and competitive [15] - The industry is seeing a shift towards lower price points, with over 70% of Chongqing hotpot stores now priced between 50-120 yuan, indicating a trend towards affordability [15]