国网郏县供电公司：持续赋能绿色低碳发展

Core Viewpoint - The company is actively enhancing its services to support the transition from traditional fuel to electric power for heavy-duty trucks, ensuring stable electricity supply and efficient service for charging stations [1][2]. Group 1: Service Enhancement - The company has established a dedicated service team to provide one-on-one support for customers, conducting site inspections and accurately assessing regional grid capacity to meet the electricity demands of heavy-duty truck charging facilities [1]. - A new service model has been implemented, featuring "parallel approval and time-limited completion," which includes load characteristic analysis and optimization of the power grid layout to mitigate the impact of charging stations on the grid [1]. Group 2: Customer Engagement - The company has set up a long-term communication mechanism with clients, including regular phone follow-ups and quarterly site visits, to better understand the operational status of charging stations and integrate customer needs into grid planning [2]. - As of the end of July, the company has successfully supplied electricity to eight heavy-duty truck charging stations, with a total capacity of 21,000 kilowatts [2]. Group 3: Future Plans - The company plans to continue optimizing the electricity business environment and improve the charging station installation service, aiming to enhance response speed and customer satisfaction, thereby supporting local economic and green low-carbon development [2].