服务无边界！问界以“用户至上”重塑新豪华服务标杆

Group 1 - The core viewpoint is that the Wanjie brand is leading the high-end new energy vehicle market, with the Wanjie M9 model achieving over 200,000 cumulative deliveries since its launch, making it the best-selling luxury car in the 500,000-level market [1] - Wanjie has gained the trust of over 700,000 users, reflecting its commitment to a "user-first" philosophy [1] - The Wanjie M9 user factory acceptance delivery event was successfully held, allowing users to participate in the final inspection of their vehicles at the factory [1] Group 2 - The "Wanjie Smart Enjoyment, Worry-Free Service" plan has been upgraded to address long-distance travel pain points for users, particularly in western regions [3] - Mobile service vehicles have been deployed to remote areas such as Xinjiang, Qinghai, and Tibet, equipped with professional technicians and common spare parts for on-site repairs [3] - From July 8 to October 8, vehicle owners can enjoy free vehicle inspections, car washes, and windshield washer fluid services at Wanjie user centers [5] Group 3 - The service philosophy of "service without boundaries" has received positive feedback from users participating in western self-driving activities [6] - A notable incident involved a Wanjie user who faced vehicle warnings at an altitude of 3,800 meters, where the rescue team traveled for 10 hours through harsh conditions to provide assistance [6] - The commitment to long-distance travel support is exemplified by the brand's responsive service, which emphasizes the importance of user needs [8]