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有用户称美团10年前退款未到账?美团深夜回应退款问题
Di Yi Cai Jing·2025-08-25 03:23

Core Viewpoint - Recent reports indicate that users have been experiencing issues with refunds from Meituan, with some cases dating back as far as ten years, leading to significant public concern and scrutiny [1] Group 1: User Experiences - Multiple users have reported that their refunds have been stuck in a "refund in progress" status, with one user highlighting a specific case from 2015 where a refund of 295 yuan was never received [1] - Users have discovered that instead of being refunded to their original bank accounts, some funds were redirected to "Meituan Wallet" [1] Group 2: Company Response - In response to the growing complaints, Meituan's customer service team announced on August 24 that a special team has been established to address the refund issues and to trace the problematic orders [1] - The company has stated that it has resolved the delay in refund information and will assist users in tracking every concerned order [1]