Core Viewpoint - The company has evolved from serving primarily educational and research institutions to leveraging its expertise in parallel computing to meet the surging demand for AI-driven computing solutions, thus positioning itself as a key player in the transition from supercomputing to intelligent computing [1][2]. Group 1: Company Overview - The company has been in operation for 18 years, serving over 600 enterprises, 400 universities, and 300 research institutions, with a total of 160,000 registered users [2][4]. - The company has developed a unique "three-layer service system" that includes sales, technical support, and customer service to cater to diverse user needs [4][5]. Group 2: Product and Service Offerings - The company has introduced the "Parallel Intelligent Computing Cloud" product system, enabling seamless migration from supercomputing to intelligent computing with intelligent scheduling of CPU/GPU resources [2][5]. - New users can experience the service for free, receiving "200 core hours + 50-500 yuan worth of computing vouchers" to test the platform before committing to payment [5]. Group 3: Customer Engagement and Support - The company provides 24/7 customer service and has implemented a membership service system for existing clients, offering benefits such as discounts, rewards, and personalized technical support [5][8]. - The "Million Machine Hours into Campus" initiative addresses the urgent computing needs of universities, allowing them to access resources without lengthy procurement processes [5][7]. Group 4: Market Position and Competitive Advantage - The company has tailored its offerings for small and medium-sized customers, emphasizing high cost-effectiveness, ease of use, flexible billing options, and professional support [8]. - The company has a significant international presence, with many overseas clients, particularly in Europe, the United States, and Southeast Asia, who continue to use its services after moving abroad [8]. Group 5: Sustainability and Efficiency - The company is committed to building environmentally friendly computing clusters and has established supercomputing and intelligent computing centers in various regions, including Ningxia and Hainan [9][10]. - The self-developed "Application Running Feature Analysis" software optimizes resource allocation based on user demand, enhancing server utilization and reducing operational costs [10].
并行科技郭星:重塑科教算力版图,让算力像水电一样随用随取