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朱光玉火锅店回应“跑路”:代理问题致停业,将退款
Xi Niu Cai Jing·2025-08-25 10:03

Core Insights - The well-known hotpot brand "Zhu Guangyu Hotpot Restaurant" has suspended operations at all its locations in Changsha [1][3] - The brand has over 200 outlets nationwide and has served nearly 6 million customers in three years [3] - The suspension is due to significant issues with franchise cooperation, and the headquarters has taken over the affected stores [3] Company Operations - All five Changsha locations of Zhu Guangyu Hotpot are currently either "suspended" or "not yet opened" [3] - The public contact numbers for these stores are currently unreachable [3] - The company has stated that the temporary closure in Changsha does not affect operations in other regions [3] Customer Impact - There are reports of customers who have prepaid for membership cards at the affected locations [3] - The brand has assured that the franchisee has left a security deposit, which will be used to process refunds for prepaid members [3]