【延安】打造群众认可企业满意的营商环境

Core Insights - The article highlights the significant improvements in the administrative approval process in Yan'an, showcasing the efficiency and speed of business registration and related services [1][2][4] Group 1: Administrative Innovations - Yan'an's Administrative Approval Service Bureau has implemented a "213+N" mechanism to enhance service efficiency, which includes two mechanisms, one legislative approach, three measures for quality improvement, and multiple service models [1] - The introduction of various service models such as "professional help for projects," "door-to-door assistance for special groups," and "online help for high-frequency matters" has streamlined the process for citizens and businesses [1][2] Group 2: Speed and Efficiency - The "1504" rapid service model allows businesses to complete registration with one set of materials and multiple processing modes, achieving results in as little as four hours [2] - The integration of high-frequency matters into a "certificate and license joint handling" system has improved the efficiency of obtaining necessary permits, ranking Yan'an third in the province for business registration indicators [2] Group 3: Digital Transformation - The upgrade of the project approval management system to version 3.0 has enabled online drawing reviews and real-time progress tracking, enhancing the overall service experience [2] - The "one-stop online service" for business registration allows citizens to complete their applications with minimal effort, significantly reducing the time and complexity involved [2] Group 4: Commitment to Service Quality - The Administrative Approval Service Bureau has committed to continuously optimizing approval processes, reducing required documentation, and improving service quality to enhance satisfaction for both citizens and businesses [3] - The bureau has conducted over a thousand extended service sessions this year, successfully resolving all 224 complex requests [3]