Shen Zhen Shang Bao·2025-08-26 06:43Core Viewpoint - The Agricultural Bank of China Shenzhen Branch is actively enhancing the housing provident fund services in Shenzhen, focusing on improving service quality, expanding outreach, and leveraging technology to better serve the community [1][2][3][4][5][6][7]. Group 1: Service Expansion and Accessibility - The Agricultural Bank of China Shenzhen Branch has established a convenient service point in the Deep-Shan Special Cooperation Zone, becoming the first bank to offer comprehensive housing provident fund services in the area [2]. - The service point addresses various needs such as policy consultation, deposits, withdrawals, and loans, effectively broadening the service radius and improving accessibility for local residents and businesses [2]. Group 2: Quality Management and Training - The bank has implemented a two-tier post-check mechanism to enhance business management, ensuring daily checks on housing provident fund transactions to identify and correct errors promptly [3]. - Regular training and assessment programs are conducted to improve the professional capabilities of staff handling housing provident fund services, thereby enhancing service efficiency [3]. Group 3: Technological Innovation - The bank has pioneered the application of "digital RMB smart contracts" for housing provident fund withdrawals, significantly improving transaction efficiency by allowing funds to be credited before verification [4]. - A direct data interface with the Shenzhen Housing Provident Fund Management Center has reduced the processing time for commercial-to-public loans from 40 minutes to 10 minutes, greatly enhancing service convenience [4]. Group 4: Policy Promotion and Awareness - The bank has organized promotional activities and workshops to educate businesses about housing provident fund policies, increasing participation and awareness among employers and employees [5]. - Collaborative efforts with the Shenzhen Housing Provident Fund Management Center have resulted in the creation of engaging policy interpretation videos, which have garnered over 10,000 views, further raising public awareness [5]. Group 5: Collection Expansion Efforts - The bank is actively working to expand the collection of housing provident funds by encouraging more businesses to establish accounts, thereby increasing the number of employees benefiting from the system [6][7]. - As of July 2025, the bank has facilitated the opening of approximately 20,000 housing provident fund accounts for enterprises, with over 85,000 new contributors and a collection increase of over 740 million yuan [7].