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工厂制售外卖抢单“神器”遭大量骑手投诉,法院发出诉前禁令
Nan Fang Du Shi Bao·2025-08-26 07:18

Core Viewpoint - The use of "外挂" (external tools) by delivery riders to gain an unfair advantage in order grabbing is disrupting the operational order of food delivery platforms, prompting legal action against the technology company producing these tools [1][2]. Group 1: Impact on the Industry - The external tool, named "点滑器," allows riders to simulate manual operations, enabling them to grab orders at an unusually fast pace, which undermines the normal order dispatch mechanism of the platform [1]. - The sales of the external tool have reached several million yuan, leading to numerous complaints from riders and significantly affecting the platform's reputation and operational order [1]. - The court's injunction against the technology company aims to halt the production, sale, and promotion of the infringing product to protect the integrity of the delivery platform [1]. Group 2: Legal and Competitive Implications - The court emphasized that a healthy development of the food delivery industry relies on a fair competitive environment, where riders earn different rewards based on their route familiarity, time management, and effort [2]. - The use of order-grabbing tools not only deprives rule-abiding riders of their opportunities but also diminishes the overall motivation of the majority of riders, thereby harming the competitive ecosystem [2]. - The prevalence of these tools disrupts the platform's algorithms, leading to an increase in abnormal order data, which complicates the platform's ability to match orders accurately and assess market trends [2].