Core Viewpoint - Xiaopeng Motors is facing criticism for allegedly evading recall responsibilities related to steering gear issues in its P7+ model, with unresolved complaints from car owners and a lack of official response from the company [1] Company Summary - Xiaopeng Motors has agreed to replace the steering gear for the first batch of proactive car owners, but due to a shortage of parts, some owners have not yet received replacements [1] - There are reports of steering gear sales for the P7+ model on platforms like Pinduoduo, indicating a market for these parts amid the ongoing issues [1] - The company has not officially responded to the growing demands from car owners for a recall to address the steering gear failures [1] Industry Summary - The rapid growth in the number of electric vehicles is bringing to light various after-sales issues, with some manufacturers showing a passive attitude towards recalls, which is becoming a significant pain point for the industry [1] - Industry experts emphasize that the core purpose of establishing a recall system is to encourage manufacturers to improve product quality, suggesting that companies should view recalls as an opportunity for enhancement rather than a burden [1]
小鹏汽车转向机故障频发,车主更换诉求未获回应