Workflow
骑手配送算法再改善!美团:“用得分体系代替负向扣款”将很快向全国推广
Xin Lang Ke Ji·2025-08-27 09:53

Core Viewpoint - Meituan is taking significant steps to improve the working conditions and experiences of its delivery riders by implementing various algorithmic governance measures and positive incentive mechanisms, aiming to reduce pressure on riders and promote fair competition within the industry [1][2][3] Group 1: Algorithm Governance and Rider Experience - Meituan held its eighth communication event focused on rider algorithm governance, sharing improvements in rider work experiences, including safety measures and fatigue management [1] - The company plans to eliminate overtime penalties for riders by the end of 2025, shifting towards positive incentives instead of negative penalties [2] - A new scoring system to replace negative deductions has been developed and will soon be rolled out nationwide, enhancing rider confidence and experience [2] Group 2: Safety and Health Measures - Meituan has implemented a fatigue management system that includes pop-up reminders after 8 hours of work and mandatory offline time after 12 hours, with 18% of riders triggering the 8-hour reminder [3] - The introduction of a "safety score" system has led to a 26% reduction in traffic violations among riders, with over 20,000 riders receiving cash rewards for maintaining safe driving records [3]