Workflow
花1800元在京东买LABUBU盲盒,拆开竟是“垃圾”?客服回应:正在处理
Xin Lang Ke Ji·2025-08-27 10:05

Group 1 - A consumer reported a complaint on the Black Cat Complaints platform regarding a purchase of two LABUBU products from JD.com, which turned out to be empty boxes filled with random trash instead of the toys [1] - The consumer had recorded a video while opening the package to document the issue, highlighting the importance of evidence in such cases [1] - The consumer's demands include compensation based on the original promise of authenticity, punishment for the seller, and an apology from the merchant [1] Group 2 - JD.com's official customer service stated that the products are guaranteed to be genuine and that the issue is being addressed by relevant colleagues [1]