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“超时罚款”,全面取消!
Zhong Guo Ji Jin Bao·2025-08-27 13:11

Core Points - Meituan announced the complete cancellation of "overdue fines" for delivery riders by the end of 2025 [1][3] - The initiative is part of Meituan's broader algorithm governance measures aimed at improving rider experience and income stability [4][5] Group 1: Cancellation of Overdue Fines - The cancellation of overdue fines will be implemented nationwide after successful trials in 22 cities, including Hangzhou and Wuhan [5] - Meituan has been exploring positive incentives to replace fines, with a scoring system to reward high-performing riders [4][6] - Feedback from riders indicates a significant improvement in their experience, as they no longer fear penalties for delays [4] Group 2: Enhancements in Delivery Efficiency - Meituan is collaborating to establish "rider-friendly communities" to address common delivery challenges, with over 24,700 communities modified to facilitate rider access [6] - The company is implementing measures to improve address accuracy and user location sharing to reduce delivery issues [6] - A "safety score" system has been introduced to incentivize safe riding behavior, resulting in a 26% reduction in traffic violations among participating riders [6] Group 3: Commitment to Transparency and Fairness - Meituan's public affairs representative emphasized the importance of transparency and collaboration in optimizing delivery algorithms [7] - The company aims to continuously refine its management practices to ensure fairness and humanity in rider treatment [5][7]