罗博特科: 罗博特科：舆情管理制度（2025年8月）

Core Viewpoint - The company has established a comprehensive public opinion management system to enhance its ability to respond to various public opinions, protect investor rights, and mitigate impacts on stock prices and business reputation [1][2]. Group 1: General Principles - The public opinion management system aims to improve the company's response capabilities and establish a rapid response mechanism to handle public opinions effectively [1]. - Public opinion includes negative or false media reports, rumors, and any information that may affect investor sentiment and stock price fluctuations [1]. - Public opinion is categorized into major public opinion, which significantly impacts the company's image or operations, and general public opinion, which is less impactful [1]. Group 2: Organizational Structure and Responsibilities - The company has formed a public opinion handling leadership group, led by the chairman, to oversee and coordinate responses to public opinion [2]. - The public opinion working group is responsible for decision-making, assessing the impact of public opinion, and coordinating external communications [2][3]. - The securities department is tasked with collecting and analyzing public opinion information, monitoring stock price changes, and reporting to the board secretary [3]. Group 3: Principles and Measures for Handling Public Opinion - The company emphasizes quick response, coordinated communication, and proactive engagement when addressing public opinion [4]. - The reporting process for public opinion involves timely communication from relevant departments to the securities department and the board secretary [4][5]. - For general public opinion, the board secretary and securities department will handle the situation flexibly, while major public opinion requires a coordinated response from the working group [5]. Group 4: Accountability and Confidentiality - Employees and relevant personnel have a confidentiality obligation regarding public opinion information and may face penalties for breaches [6][7]. - The company reserves the right to pursue legal action against media that disseminate false or misleading information that harms its reputation [7]. Group 5: Additional Provisions - The public opinion management system will be executed in accordance with relevant laws and regulations, and any inconsistencies will be resolved in favor of national laws [7]. - The board of directors is responsible for the formulation and interpretation of this system, which takes effect upon approval [7].