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游客称“五星级酒店浴缸出现红线虫”,三亚凌晨通报
Mei Ri Jing Ji Xin Wen·2025-08-28 00:34

Core Points - A situation report was released by the Sanya Tourism Work Leadership Group Office regarding a complaint from a guest at the InterContinental Sanya Resort about red line worms appearing in the bathtub drain [1] - The incident was attributed to inadequate room sanitation by the hotel, which led to the appearance of the worms during the guest's stay on August 24 [1] - The hotel staff failed to communicate effectively with the guest during the peak of Typhoon "Jianyu," exacerbating the situation [1] - The local authorities are taking steps to enhance hygiene supervision and service quality inspections for hotels in the area [1] - The authorities encouraged consumers to report any travel-related disputes or service issues through designated platforms [1] Summary by Sections Incident Details - A guest reported seeing moving red line worms in the bathtub drain of the InterContinental Sanya Resort [2] - The hotel only responded to the complaint the following afternoon, leading to dissatisfaction from the guest [2] Response and Actions - The hotel has been urged to provide an explanation and appropriate compensation to the affected guest [1] - Local authorities are committed to improving hygiene oversight and service quality in the hospitality sector [1] Consumer Communication - Authorities expressed gratitude for consumer and media oversight and provided contact information for reporting issues [1]