Hai Nan Ri Bao·2025-08-28 01:15Core Insights - The article discusses the impact of Typhoon "Jianyu" on a large shopping mall in Sanya, where a merchant's glass curtain wall was severely damaged, leading to business interruption [1] Group 1: Incident Overview - Typhoon "Jianyu" caused significant damage to a merchant's glass curtain wall, resulting in water accumulation and business suspension [1] - The incident prompted a quick response from Ping An Property & Casualty Insurance, which initiated the claims process within hours of the report [1] Group 2: Insurance Response - The merchant reported the damage to Ping An's customer service on August 25 at 10:13 AM, leading to immediate case registration and damage assessment [1] - The insurance adjuster identified the specialized material of the damaged glass, which required a complex repair process, and coordinated with a professional maintenance company to develop a repair plan within three hours [1] - A green claims settlement channel was activated, and an agreement on the damage assessment was reached the same day [1] Group 3: Financial Compensation - Within 48 hours of the disaster, a compensation amount of 19,800 yuan was transferred to the merchant to support the repair of the glass curtain wall and water cleanup efforts [1]