Workflow
平均理赔周期缩至24小时内
Liao Ning Ri Bao·2025-08-28 01:27

Core Insights - The Liaoning Province's commercial health insurance one-stop medical expense settlement service platform has been recognized as a typical case for enhancing digital literacy and skills by 2025, showcasing the province's efforts in "Internet + Healthcare" digital construction [1] - The platform has integrated over 50 medical institutions and 20 insurance companies, covering 9 prefecture-level cities, and has provided fast and direct compensation services to nearly one million commercial insurance patients [1] Group 1 - The platform was developed in 2016 as the first provincial-level medical commercial insurance settlement system in China, aiming to address the pain points of medical claims and enhance the digital level of medical services [1] - The average claim processing time has been significantly reduced from 10-15 days to within 24 hours, with some services allowing for real-time settlement at the window [1] - The platform enables a seamless data sharing mechanism between medical and commercial insurance information systems, allowing patients to initiate claims through various online channels and achieve real-time settlement upon discharge [1] Group 2 - The provincial health service center plans to continue advancing the platform's development, aiming for comprehensive access for secondary hospitals and enhancing digital medical services for more citizens [2]