Group 1 - The core issue involves a complaint from a car owner regarding being charged for 67.96 liters of gasoline for a 50-liter fuel tank, leading to an investigation by the Chengdu High-tech Zone Market Supervision Administration [1][2] - The investigation confirmed that the car owner was overcharged by 200 yuan due to a malfunction in the fuel dispenser's software and hardware, which caused a duplicate billing [3][7] - The Chengdu High-tech Zone Market Supervision Administration will require the China National Petroleum Corporation (CNPC) to implement comprehensive rectifications and publicly apologize to consumers [7] Group 2 - The fuel dispenser's key components were found to be intact and compliant with measurement standards, with no evidence of tampering or intentional inaccuracies [4] - Investigators did not find any abnormal operational behavior from the staff at the gas station during the incident [5] - Tests conducted on the vehicle confirmed that its fuel tank capacity was consistent with the manufacturer's specifications, ruling out the possibility of an oversized tank [6]
成都通报“50升油箱加67.96升汽油”事件调查结果:情况属实,系设备故障