美团：全面取消！

Core Viewpoint - Meituan is committed to improving the experience of its delivery riders by eliminating overtime penalties by the end of 2025 and implementing positive incentives instead [1][2]. Group 1: Overtime Penalty and Incentives - Meituan plans to fully eliminate overtime penalties for delivery riders by the end of 2025, focusing on optimizing algorithms and improving delivery assessment mechanisms [1]. - The company has conducted pilot programs in over ten cities to compare different management models, ensuring stable income for riders while enhancing user experience [1]. - The "Anzhun Card" system, which replaces overtime penalties with a system of points for timely deliveries, was first piloted in Quanzhou in December 2024 [1]. Group 2: Community and Delivery Efficiency - Meituan has collaborated with authorities to implement "Rider-Friendly Communities," improving access for riders in 24,700 communities across 150 cities, benefiting over 680,000 riders monthly [2]. - To address issues with inaccurate user addresses, Meituan will introduce measures such as user location sharing and smart address recommendations starting in 2025 [2]. Group 3: Rider Health and Work Balance - A fatigue prevention measure was introduced, alerting riders after 8 hours of work and mandating a break after 12 hours, with 18% of riders receiving the 8-hour alert and only 0.28% being forced offline [2]. - The platform aims to balance income and health for riders with strategies tailored for those with high order volumes [2]. Group 4: Algorithm Transparency - Meituan has established an algorithm transparency section on its official website and WeChat, providing accessible information to riders and the public [3]. - The company actively seeks external feedback on its algorithms through interviews and surveys to facilitate continuous improvement [3].