Genpact Named a Leader in Trust and Safety Services by Everest Group for Fifth Consecutive Year

Core Insights - Genpact has been recognized as a Leader in Trust and Safety (T&S) Services by Everest Group in its 2025 PEAK Matrix® Assessment, marking the fifth consecutive year of this distinction, highlighting its commitment to trust and safety across various industries [1][2] Group 1: Company Achievements - Genpact's advanced technology solutions portfolio now includes trust and safety as a core component, moving clients from reactive responses to proactive risk prevention [2] - The company offers end-to-end trust and safety services, including T&S benchmarking, guardrail design, transparency reporting, and regulatory risk assessment [3] - Genpact has established a partnership ecosystem for trust and safety, risk and threat intelligence, and analytics, enhancing its service offerings [4] Group 2: Industry Context - Everest Group evaluated 28 service providers for the 2025 PEAK Matrix®, assessing service scope, innovation, proprietary solutions, and proven impact across client engagements [3] - The focus on AI safety capabilities and generative AI-based tools is part of Genpact's strategy to strengthen its position in the trust and safety sector [4][8]