平安银行为民办实事，专业服务优营商、暖银发、助小微

Group 1 - The core mission of Ping An Bank is to serve the public by improving the business environment, enhancing services for the elderly, and alleviating difficulties faced by enterprises [1][2] - Ping An Bank has developed over a hundred bilingual service points to address the challenges faced by foreign nationals in China, such as difficulties in account opening and payment [1] - The bank has launched a three-in-one solution encompassing "Account Access," "Language Access," and "Service Access" to optimize the cross-border financial ecosystem [1][2] Group 2 - In terms of elderly care, Ping An Bank has implemented measures such as "green channels" and "love windows" to provide priority services for elderly customers [2] - The bank has upgraded self-service and smart devices with larger interfaces to facilitate transactions for older clients [2] - Ping An Bank has opened over 2 million pension accounts and continues to promote financial literacy and fraud prevention among the elderly [2][3] Group 3 - Ping An Bank emphasizes support for small and micro enterprises, recognizing their role in economic resilience and innovation [3][5] - The bank has streamlined the account opening process for small businesses, reducing paperwork and time required [2][3] - Over the past four years, Ping An Bank has waived over 12 million yuan in bank inquiry fees for small and micro enterprises, effectively lowering their financial burden [2]