Core Viewpoint - The event celebrated the 25th anniversary of CITIC Prudential Life Insurance's Yantai branch, focusing on collaboration and future growth through customer engagement and innovative service offerings [1][8]. Group 1: Event Overview - The 25th anniversary customer festival was held in August 2025, featuring a forum themed "Friendship and Cooperation for a Win-Win Future" [1]. - The event attracted 43 customer representatives, creating a lively atmosphere and achieving significant outcomes [1]. Group 2: Strategic Insights - General Manager Ge Jiantao presented the company's 25-year development history, service system, and the "CITIC Wealth Plaza" collaborative innovation model, enhancing customer understanding of corporate culture and resource integration advantages [3]. Group 3: Customer Experience - Attendees participated in an immersive health and wellness experience by visiting Yantai Xingfu Health Hospital, which highlighted the company's "Insurance + Health" service philosophy and improved awareness of comprehensive protection plans [5]. - The event introduced a series of customer benefits for 2025, including video doctors, psychological counseling, cancer screening, expedited underwriting, interest-free reinstatement, global card upgrades, and travel rights expansion, aimed at enhancing customer experience [6]. Group 4: Collaboration and Future Development - The event broke traditional customer service boundaries by creating an open platform for resource connection and interactive communication between customers and partners [8]. - Participants expressed increased trust in insurance services and the potential for cross-industry collaboration, embodying the vision of "Win-Win Future" [8]. - CITIC Prudential Life Insurance's Yantai branch aims to leverage its 25th anniversary as an opportunity to deepen its customer-centric service philosophy and collaborate with various partners to create value and inject new momentum into regional high-quality development [8].
中信保诚人寿烟台中支成功举办25周年司庆客户节暨“交友合作 共赢未来”主题论坛会