Core Insights - The insurance industry is experiencing a significant reduction in branch offices, with a net decrease of 1,899 branches in 2023 alone, following a trend of downsizing that has persisted for over five years [1][2] - The total number of insurance companies and branches eliminated from 2020 to 2024 exceeds 12,000, with 2022 marking a peak in closures [1] - The closures are primarily concentrated in personal insurance companies, particularly in county-level and third to fourth-tier cities, driven by digital transformation and cost control [1][2] Industry Trends - The shift towards digital services, such as video claims and AI underwriting, is increasing efficiency and consumer preference for online insurance purchases, reducing reliance on physical branches [1][2] - High operational costs of traditional offline branches, often exceeding one million yuan annually, are unsustainable for many smaller institutions, prompting closures [2] - Regulatory bodies are advocating for the elimination of inefficient institutions and the enhancement of management capabilities, encouraging mergers and closures of low-performing branches to lower operational costs [2] Long-term Outlook - While the immediate impact of branch closures may affect consumer service experiences, this trend aligns with the long-term digital transformation of the insurance industry, aimed at cost reduction and service quality improvement [2]
年内裁撤2153家保险公司分支机构 释放什么信号?
Jin Rong Shi Bao·2025-08-29 04:01