小佩宠物喂食器竟传来别人家监控画面，客服回应

Group 1 - A consumer in Wuhan discovered that her pet feeder was malfunctioning and could be remotely controlled by someone else, raising privacy concerns [1] - The manufacturer initially suggested that the issue was due to a serial number mix-up, but later indicated that it was a result of a network attack [1] Group 2 - Customer service from the Xiaopei JD flagship store claimed that they had not encountered similar issues and assured consumers that the product was safe to use [2]