百思特供应链管理咨询案例：乳业千亿征途，供应链如何痛点转为增长支点？

Core Viewpoint - A leading domestic dairy company (referred to as Company A) is rapidly expanding with a target of reaching a 100 billion scale, but faces significant challenges in its supply chain management as it seeks to transform its supply chain from a traditional support function to a core strategic engine for market expansion and customer experience [1] Group 1: Supply Chain Pain Points - Company A's rapid growth has exposed contradictions between its existing supply chain system and strategic goals, including weak management foundations, insufficient standardized management systems, and inadequate information support [2] - Core capabilities in planning and procurement have not been upgraded in line with rapid expansion, failing to meet the demands for precision, speed, and value creation [3] - The end-to-end customer experience requires optimization due to the increasing diversity and personalization of customer demands, necessitating improvements in order management and delivery service agility and transparency [3] Group 2: Customized Supply Chain Solutions - Best Consulting Company has developed a phased, systematic supply chain capability enhancement blueprint for Company A, focusing on a "1+6+3" strategic framework that includes one control model, six core business areas, and three supporting elements [4] - The "three-in-one" control model aims to clarify responsibilities across supply chain segments, establish an efficient collaborative organizational structure, and standardize core business processes to lay the groundwork for future IT and data governance [5][6] Group 3: Key Business Capability Breakthroughs - The establishment of a Sales and Operations Planning (S&OP) mechanism has significantly improved resource planning and cross-departmental collaboration [7] - Procurement strategies have been redefined to align more closely with the overall company strategy, optimizing category management and enhancing supplier lifecycle management [9][10][11] Group 4: Talent and Digital Foundation Enhancement - A talent development framework has been established to support the strategic and business needs, enhancing the capabilities of the supply chain planning team [12] - The standardization of business processes serves as a prerequisite for the IT transformation and data quality improvement necessary for Company A's digital transformation strategy [12] Group 5: Project Outcomes - The transformation project led by Best Consulting Company has significantly enhanced Company A's supply chain capabilities, laying a crucial foundation for achieving its strategic goal of 100 billion [13] - The establishment of the S&OP mechanism and optimized planning strategies have greatly improved resource coordination and planning effectiveness [14] - Procurement strategy reformation and detailed supplier management have effectively supported cost reduction and resource assurance [15] - The optimization of end-to-end order management has directly improved customer satisfaction and service levels [17][18] - Clear qualification standards and career pathways for talent have stimulated self-improvement among planning personnel, enhancing organizational performance [19][20] - The comprehensive standardization of business processes has accelerated the digital transformation, solidifying the foundation for IT and data quality improvements [20]