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京东与海尔康养战略合作,聚焦卫浴场景推动适老化产品创新与普及
Cai Jing Wang·2025-08-30 02:47

Core Insights - JD.com and Haier have established a comprehensive strategic partnership to create a new brand focused on the silver economy, Haier Care, targeting the needs of elderly households [1] - The partnership aims to leverage JD.com's supply chain and marketing resources alongside Haier's core appliance technology to enhance the quality of home care for the elderly [1] - The goal is to achieve a compound annual growth rate of over 55% for Haier Care on JD.com from 2026 to 2028 [1] Product Supply Chain Collaboration - The collaboration will focus on launching new products and creating bestsellers, utilizing JD.com's insights into the pain points and needs of the elderly demographic [1] - The companies plan to explore exclusive product collaborations and upgrade the integrated path of research, production, and sales to drive customized product innovation [1] - They aim to jointly develop multiple industry trend products over the next three years, with a target of doubling sales by 2028 [1] Service Experience Collaboration - The partnership will enhance service experiences by integrating JD.com's one-stop service with Haier's professional bathroom measurement, design, and installation services [2] - Standardized service solutions such as "buy and install immediately," "integrated delivery and installation," and "old-for-new" will be introduced to address long renovation cycles [2] - The goal is to create a worry-free service loop that enhances user experience across purchasing, installation, and after-sales [2] Marketing Collaboration - The companies will utilize JD.com's marketing ecosystem to create a complete marketing chain from content creation to sales conversion [2] - They plan to engage potential customers through scenario-based live streaming and experiential marketing activities, utilizing various content formats like live broadcasts, images, and short videos [2] - This collaboration aims to lead a new trend in smart elderly care consumption [2]