3万元涉诈资金险流失！恒丰银行漳州分行闪电识诈、硬核挽损

Core Viewpoint - The article highlights a successful intervention by Hengfeng Bank's Zhangzhou branch in preventing a customer from falling victim to a scam, showcasing the bank's commitment to customer safety and employee professionalism [1] Group 1: Incident Overview - A customer attempted to withdraw 30,000 yuan after paying a 5,000 yuan deposit to join a suspicious AI company [1] - The bank employee noticed suspicious individuals accompanying the customer and initiated a series of inquiries about the investment [1] - The employee's vigilance led to the discovery of multiple red flags regarding the legitimacy of the investment opportunity [1] Group 2: Actions Taken - The bank employee verified the authenticity of the contract and investigated the company's background, uncovering issues such as "operating abnormalities" and discrepancies in the payment recipient's name [1] - The employee contacted the police while skillfully delaying the suspicious individuals to protect the customer's funds [1] - Upon police arrival, the customer realized the potential scam, resulting in the return of the 5,000 yuan deposit and the successful interception of the 25,000 yuan [1] Group 3: Bank's Commitment - Hengfeng Bank's Zhangzhou branch emphasizes the importance of enhancing employees' risk identification skills and improving service quality to ensure financial safety [1] - The bank encourages the public to remain vigilant and work together to prevent fraud [1]