张家港农商银行江阴支行拦截一起非法中介诈骗

Core Points - Zhangjiagang Rural Commercial Bank's Jiangyin branch successfully intercepted an illegal intermediary scam, saving customer Mr. Zhang 15,000 yuan and protecting his financial security [1][2] - The scam involved a fraudulent intermediary claiming to facilitate a loan renewal for Mr. Zhang, who had an 82,000 yuan loan maturing soon, and charging him a high fee under the guise of a "transfer fee" [1] - The bank's customer manager, utilizing professional risk identification skills, detected anomalies during the loan processing and initiated a risk prevention plan by meeting Mr. Zhang for verification [1] Response Actions - The customer manager guided Mr. Zhang to report the incident to the police and communicated directly with the intermediary, leveraging professional knowledge and factual evidence to contest their actions [2] - Through persistent efforts from the bank staff and cooperation with law enforcement, the illegal intermediary acknowledged their wrongdoing and refunded the full 15,000 yuan fee to Mr. Zhang [2]