Core Insights - Haier Smart Home reported a 0.1 percentage point optimization in sales management expense ratio and a 0.4 percentage point increase in net profit margin for the first half of 2025 [1][2] Digital Transformation - The company has established two major platforms to enhance its digital transformation in the domestic market [1][2] - A comprehensive TOC platform that connects multiple business scenarios, improving user experience and customer efficiency. As of July 2025, 60% of products are delivered directly to users through the company's warehouses. The goal is to achieve full inventory digitization by the end of the year, which will reduce SKU and inventory numbers while improving operational quality and lowering marketing costs [1][2] - A user lifecycle closed-loop platform that provides lifelong service experiences for users. This platform encompasses three loops: business loop, service loop, and user lifecycle loop, ensuring continuous service for customers who purchase or experience Haier's products [1][2] Future Development - The company aims to accelerate model transformation and implement cost reduction and efficiency improvement across all processes [3]
海尔智家建全面TOC平台,60%的商品直达用户