Core Viewpoint - The company reported a noticeable growth in overall customer traffic in the first half of the year, although the average transaction value showed a slight decline compared to previous periods [1] Group 1: Reasons for Customer Traffic Growth and Decline - Healthcare policy reforms have led to a reduction in individual account funds and changes in outpatient coordination policies, causing a shift of customer traffic back to hospitals and community clinics [1] - The emergence of new retail channels, particularly O2O platforms, has diverted traffic from traditional pharmacies due to competitive pricing and convenient delivery services [1] - Intense market competition has resulted in the number of pharmacies exceeding 700,000 nationwide, reducing the average number of customers served per store to around 2,000, thereby increasing operational pressure on individual stores [1] - Changes in consumer behavior indicate a trend towards more rational purchasing decisions, with increased price sensitivity and a focus on high cost-performance products and services [1]
华人健康：公司上半年整体客流增长较为明显、客单同环比均略有下降