EBSCN(SH:601788) Zheng Quan Shi Bao Wang·2025-09-01 23:17Core Viewpoint - The core of inclusive finance is to enhance the coverage, accessibility, and sustainability of financial services, enabling traditionally underserved "long-tail customers" to enjoy equal access to financial services [1] Group 1: Product and Service Innovation - The company has developed a product system that breaks traditional financial product barriers, allowing small investors and special groups to participate in the capital market [2] - A buyer advisory model has been established to reconstruct the wealth management value chain, focusing on a service loop of "investment education first—precise profiling—dynamic matching" [2] - The company has created a "fixed income + index enhancement + thematic allocation" layered product shelf to cater to different risk profiles, offering defensive combinations for risk-averse clients and growth-oriented plans for aggressive investors [2][3] Group 2: Technology-Driven Services - The company has built a digital service ecosystem that overcomes geographical and informational barriers, utilizing financial technology to serve all customer groups [4] - An intelligent stock diagnosis system has been launched on the "Donghai Tong APP," providing real-time, precise stock analysis and diagnostic services using advanced AI algorithms [4] - The company has developed an AI platform that integrates RAG technology and a deep-optimized open-source model, achieving a 98.7% accuracy rate in investment banking business reviews [4] Group 3: Comprehensive Service Ecosystem - The company has implemented strategic innovations in wealth management and customer service, focusing on transforming buyer advisory and upgrading services for the elderly [5][6] - A 24/7 service response mechanism has been established to provide extensive coverage for investment consulting services [6] - The company has optimized its online services for the elderly, introducing features like voice broadcasting and full-screen subtitle reading, while also upgrading offline services with facilities tailored for older clients [6] Group 4: Investor Education Initiatives - The company views investor education as the foundation of inclusive finance, designing differentiated educational programs to meet the needs of various groups [7] - Financial literacy courses for children in impoverished areas have been developed, combining engaging content with educational themes [7] - The company has actively expanded its educational outreach to schools, using interactive teaching methods to explain basic financial concepts to students [7]