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建行济南山大南路支行:“中奖”藏陷阱,识破骗局守护客户钱袋子
Qi Lu Wan Bao·2025-09-02 00:11

Core Viewpoint - The article highlights the importance of anti-fraud measures in banking, showcasing a successful interception of a telecom fraud attempt at a bank branch, emphasizing the need for heightened awareness and training among bank employees to protect customers' funds [1][2]. Group 1 - A middle-aged woman approached the bank staff after receiving a suspicious message claiming she had won a prize, which was identified as a typical telecom fraud attempt [1]. - The bank staff demonstrated a high level of risk awareness and successfully identified the fraudulent message, preventing potential financial loss for the customer [1]. - Key measures contributing to the successful prevention of fraud included employee training, regular anti-fraud drills, and a robust risk response mechanism [1]. Group 2 - The bank plans to enhance employee training and public awareness through various initiatives, including micro-salons, distribution of informational brochures, and displaying warning cases on electronic screens [2]. - The bank is committed to a customer-centric approach, fulfilling its social responsibility as a financial institution to protect the public's financial interests and contribute to the stability of the financial order and social harmony [2].