Core Points - A consumer reported that a package of "胖东来燕麦脆" (Pang Donglai Oat Crisp) purchased from Yonghui Supermarket in Zhengzhou lacked a production date [1] - Yonghui Supermarket's customer service responded promptly, emphasizing their commitment to consumer rights and product quality [1] Group 1 - The product in question was purchased from Yonghui Supermarket, and the packaging indicated it was associated with "胖东来超市" (Pang Donglai Supermarket) and "东来品质" (Donglai Quality) [1] - Yonghui Supermarket took immediate action by collaborating with Donglai Group to address the customer's concerns and verify the situation [1] - Following a thorough two-hour inspection, Yonghui confirmed that other products in the store met standards and resumed sales of the oat crisp after addressing the issue with the affected customer [1] Group 2 - The company expressed its commitment to maintaining strict quality control and protecting consumer rights, inviting public oversight and feedback [1]
永辉客服回应消费者所购胖东来燕麦脆无生产日期:已与当事顾客取得联系按标准解决