中国平安全面实现AI智能化

Group 1 - The core strategy of the company is "AI in all," focusing on integrating AI into the financial and healthcare value chains through a "Five Intelligence" strategy: intelligent marketing, service, operations, management, and business [1][2] - The company has significantly increased its investment in AI, with 67 self-developed models and 23,000 AI agents deployed across the organization, with over 20% of employees utilizing these agents for daily tasks [1][2] - The company reported a sales assistance of 661.57 billion yuan in the first half of 2025, aided by AI technologies, and achieved a 59% rapid claim ratio in life insurance through advanced AI claims processing [2] Group 2 - The company has accumulated a vast database of 30 trillion bytes of data, covering nearly 247 million individual customers, and has developed over 3.2 trillion high-quality text data, 310,000 hours of annotated voice data, and over 7.5 billion image data [2] - The chairman emphasized that 2025 is a year of accelerated breakthroughs in AI technology, with digital innovation and differentiated services being key to transforming traditional financial business models [3]