百度云智大会：梦饷科技CTO曹均涛详解私域电商AI应用新突破

Core Insights - The 2025 Baidu Cloud Intelligence Conference highlighted the role of AI in transforming private domain e-commerce, with a focus on "reconstructing the relationship between people, goods, and scenes" for intelligent upgrades [1][4] - DreamX Technology has been a pioneer in the private domain e-commerce sector, providing opportunities for over 3 million store owners, primarily women, through a B2R model and achieving significant sales milestones [1][3] Group 1: AI Integration and Business Transformation - DreamX Technology is entering the "AI era" by deeply integrating AI technology with its business system to empower both merchants and store owners, enhancing operational efficiency and sales performance [2] - The company has set a "3+1" AI advancement goal to build strong engineering capabilities that drive business optimization and growth in private domain e-commerce [2] Group 2: Specific AI Applications and Achievements - In product review scenarios, DreamX Technology utilized large model multi-modal capabilities to replace the original external OCR system, achieving a 74% increase in review efficiency and a 50% reduction in technical costs [3] - The intelligent customer service system has evolved to cover all stages of the customer journey, reducing costs by over one-third and providing 24-hour service with precise user intent recognition [3] - The company is developing an "AI Management Brain" to assist store owners by identifying opportunities and providing tailored support, addressing challenges in product selection and operational capabilities [3] Group 3: Future Outlook and Industry Impact - DreamX Technology is committed to further exploring and applying AI technology in the private domain e-commerce sector, aiming to enable all merchants and store owners to benefit from AI advancements and lead the industry towards intelligent development [4]