Why Sprinklr Stock Sagged on Wednesday

Core Insights - Sprinklr's stock fell by 10% following its Q2 fiscal 2026 results, despite a generally positive market day for the S&P 500, which rose by 0.5% [1] Financial Performance - The company reported revenue of $212 million for the quarter, an 8% increase year-over-year, with subscription revenue at nearly $189 million, reflecting a 6% improvement [2] - Non-GAAP net income surged by 57% to just under $34 million, or $0.13 per share, surpassing analyst expectations of slightly over $205 million in revenue and $0.10 per share in adjusted earnings [4] Management Commentary - CEO Rory Read expressed a somewhat apologetic tone regarding the results, emphasizing ongoing transformation efforts to enhance customer service and the quality of customer engagements, alongside upcoming R&D innovations [5] Executive Changes - Sprinklr announced a C-suite transition, appointing former Dell Technologies executive Scott Millard as the new chief revenue officer [6] Future Guidance - The company provided guidance for the third quarter and the full fiscal year, forecasting total revenue between $837 million and $839 million, exceeding the consensus estimate of nearly $826 million, with adjusted net income expected to be between $0.42 and $0.43, above the average projection of $0.40 [8]