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农行济南黄台支行:反诈守钱财 更护好信任的温度
Qi Lu Wan Bao·2025-09-05 03:01

Core Points - A senior customer, Ms. Li, almost fell victim to a scam involving a large money transfer, which was intercepted by bank staff [1] - The scam involved a fraudster posing as a neighbor, using details from Ms. Li's social media posts to gain her trust [1][2] - The bank staff provided education on recognizing scams and installed protective measures for the customer, emphasizing the importance of customer safety [2] Summary by Sections - Incident Description - Ms. Li attempted to transfer 10,000 to 20,000 yuan without clear reasoning, raising suspicions among bank staff [1] - The fraudster had gained Ms. Li's trust by referencing specific details from her online videos [1] - Bank's Response - Bank staff presented similar scam cases to Ms. Li, helping her understand the nature of the fraud [2] - They assisted her in downloading the national anti-fraud app and provided guidance on how to verify suspicious requests for money [2] - Customer Safety Initiatives - The bank has prioritized customer fund safety through proactive measures, including early detection and intervention in potential fraud cases [2]